- Denton Business Park, Windmill Ln, Denton, Manchester M34 3SP
1.1 The terms contained in this document (“Trading Terms”) apply to all transactions for the provision of services including resin driveways, patios, pathways, and landscaping works offered by Rhino Resin Works through this website or direct enquiry.
By accepting a quotation, booking a service, or placing an order with us, you agree to be legally bound by these Trading Terms. These form a binding agreement between you (“the customer”) and Rhino Resin Works (“we”, “us”, “our”).
You may print or save a copy of these Trading Terms for your records.
1.2 In the event that any other terms appear on our website or in written communication that conflict with these Trading Terms, these Trading Terms will take priority unless otherwise agreed in writing.
1.3 We reserve the right to update or amend these Trading Terms at any time without prior notice. Any changes will not affect confirmed bookings or agreed quotations before the update date.
2.1 You may request a service by contacting us through our website, phone, email, or social media channels. All requests are subject to survey, availability, and written quotation.
2.2 No booking is confirmed until we have accepted your enquiry and provided written confirmation or a signed agreement.
2.3 We reserve the right to refuse any job request for any reason, including but not limited to site suitability, scheduling availability, or safety concerns.
2.4 After your enquiry, we may contact you to request additional information or arrange a site visit before confirming your project.
3.1 All prices provided are based on site assessment and project requirements. Prices are quoted in GBP (£) and may or may not include VAT depending on the quotation provided.
3.2 Final pricing may vary if:
3.3 A deposit may be required to secure your booking. The remaining balance will be agreed in advance and may be paid in stages depending on project size.
3.4 Full payment must be completed upon project completion unless otherwise agreed in writing.
3.5 Failure to make payment on time may result in delay, suspension of work, or legal recovery action.
4.1 We aim to complete all projects within agreed timeframes; however, timelines are estimates and may vary depending on:
4.2 We will always communicate any significant delays as soon as reasonably possible.
4.3 Once work begins, timelines may be adjusted to ensure quality workmanship and safety standards are maintained.
5.1 You may request to cancel a booking before work begins by notifying us in writing.
5.2 If cancellation occurs after materials have been ordered or work has started, costs incurred will be charged to the customer.
5.3 Deposits may be non-refundable if preparation work or material ordering has already begun.
5.4 Any changes to the agreed scope of work must be confirmed in writing and may affect the final cost and timeline.
6.1 We are committed to delivering high-quality resin installations using durable, UV-stable, and industry-approved materials.
6.2 A 10-year guarantee may be provided on selected installations, subject to proper maintenance and normal usage conditions.
6.3 The guarantee does not cover:
7.1 Images, samples, and examples shown on our website or marketing materials are for illustration purposes only. Final finishes may vary slightly depending on materials and site conditions.
7.2 Any promotional offers or discounts are subject to availability and may change without notice.
7.3 We recommend discussing all design preferences and requirements with us before confirming your project.
8.1 Our services are primarily offered within the United Kingdom, mainly Manchester and surrounding areas.
8.2 We do not guarantee availability of services outside our standard service areas unless agreed in advance.
8.3 Any customer requesting work outside our standard coverage area may be subject to additional travel or logistics costs.
9.1 The customer is responsible for ensuring safe access to the property and clear working conditions.
9.2 We reserve the right to pause or reschedule work if site conditions are unsafe or unsuitable for installation.
10.1 We are not liable for delays or failure to perform services due to circumstances beyond our reasonable control, including weather conditions or supply delays.
10.2 We are not responsible for indirect losses such as loss of business, income, or property value.
10.3 Nothing in these Trading Terms excludes liability for:
11.1 Your personal data will be handled in accordance with our Privacy & Cookie Policy, which explains how we collect, use, and store your information.
12.1 Failure to enforce any part of these Trading Terms does not mean we waive our rights.
12.2 If any part of these Terms is found to be invalid, the remaining sections will continue to apply.
12.3 These Trading Terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.
12.4 These Terms form the entire agreement between you and Rhino Resin Works unless otherwise agreed in writing.
12.5 We reserve the right to take legal action if payment terms are not met.
If you have any questions regarding these Trading Terms, you can contact us:
RHINO RESIN WORKS LTD, registered as a limited company in England and Wales under company number: 15660667.
